Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our website:

• Full name
• Email address
• Phone number
• Billing and shipping information, when applicable to an order
• Information you provide through our contact forms
• Information you provide when subscribing to skincare updates or communications
• Information relating to your purchases, enquiries, or interactions with us

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and website usage information.

2. How We Use Your Information

We may use your information to:

• Process and manage your orders
• Respond to your enquiries and requests
• Provide customer support
• Communicate with you about your purchases or services
• Send skincare tips, updates, offers, and promotional communications when you have subscribed or otherwise permitted us to do so
• Improve our website, products, services, and customer experience
• Maintain website security and prevent fraudulent or unauthorized activity
• Comply with applicable legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and improve your browsing experience.

You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

4. Sharing of Information

White Park does not sell or rent your personal information to third parties.

We may share information with trusted service providers when reasonably necessary to operate our website and business, such as:

• Payment and transaction service providers
• Shipping and delivery partners
• Website hosting and technology providers
• Customer support and communication providers
• Analytics and marketing service providers

These parties may access information only as necessary to provide their services and are expected to handle it responsibly.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect our rights, customers, website, or business.

5. Payment Information

If you make a purchase through our website, payment transactions may be processed through third-party payment providers.

White Park does not intend to store complete payment card details on its own servers. Payment information may be handled directly by the applicable payment service provider according to its own privacy and security policies.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfil business and legal obligations, resolve disputes, maintain records, and enforce our agreements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Your Choices and Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent for certain communications
• Unsubscribe from promotional emails
• Ask questions about how your information is being used

You can unsubscribe from marketing communications by using the unsubscribe option provided in the communication or by contacting us.

9. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

White Park is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

Any updated version will be posted on this page with the revised effective date.